Effective Date: 10-10-2027
Last Updated: 10-10-2026
 

1. INTRODUCTION AND ACCEPTANCE OF TERMS
 

Welcome to DS Truck and Towing (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, including all pages, content, features, communications, quote request forms, product listings, and services made available through the website.

DS Truck and Towing provides information about truck parts, replacement components, towing, vehicle recovery, roadside assistance, and related automotive services, subject to actual availability and the services offered by the Company.

By accessing or using this website, submitting a form, requesting a quote, contacting our team, or otherwise interacting with our website, you acknowledge that you have read and understood these Terms and agree to be bound by them to the extent permitted by applicable law.

If you do not agree to these Terms, please discontinue your use of the website.
 

These Terms apply to website visitors, prospective customers, individual purchasers, commercial customers, fleet operators, businesses, and any other persons accessing or using the website.
 

2. ELIGIBILITY AND AUTHORITY
 

You may use this website only if you are legally capable of entering into a binding agreement under applicable law.

If you access or use this website on behalf of a company, business, fleet operator, or other organization, you represent that you have the authority to act on behalf of that organization and to accept these Terms on its behalf.

You agree to provide accurate, current, and complete information whenever requested through our website or during communications with our representatives.

We reserve the right to refuse, restrict, suspend, or discontinue website access where permitted by law if we reasonably believe that a user has violated these Terms or is using the website unlawfully.
 

3. SCOPE OF OUR BUSINESS
 

DS Truck and Towing operates in the truck parts and towing industry. Depending on availability, location, operational capacity, and the specific services offered, our business may provide or facilitate the following:

• Truck parts and replacement components.

• Parts inquiries, product information, and availability checks.

• Quotes for parts and related products.

• Truck towing and vehicle recovery.

• Roadside assistance and related services.

• Customer support and service inquiries.

• Information about service areas, ordering procedures, and business operations.

The availability of any particular product or service is not guaranteed merely because it appears on our website.

The website may describe services that are subject to geographic restrictions, vehicle limitations, scheduling requirements, inventory availability, supplier availability, or other operational conditions.
 

We reserve the right to modify our offerings, discontinue products, change service availability, or update website content, subject to applicable law and any binding obligations already accepted by the Company.
 

4. WEBSITE INFORMATION AND ACCURACY
 

We make reasonable efforts to ensure that information on this website is useful, relevant, and accurate. However, product specifications, images, descriptions, prices, availability, service descriptions, and other content may occasionally contain errors or become outdated.

Information displayed on the website is provided for general informational purposes unless expressly identified as a binding offer or confirmed in a written agreement.

We do not guarantee that every page, product listing, specification, price, service description, or availability statement will always be complete, current, or error-free.

You are responsible for reviewing relevant information and confirming important details with our team before placing an order, purchasing a part, authorizing work, or arranging a towing service.

We reserve the right to correct typographical errors, inaccurate descriptions, omissions, or other website errors in accordance with applicable law.
 

5. TRUCK PARTS AND PRODUCT INFORMATION
 

Our website may provide information about truck parts, replacement components, accessories, and related products.

Product descriptions may include information about intended applications, specifications, compatibility, condition, manufacturer, dimensions, materials, or other identifying characteristics when such information is available.

You acknowledge that not every product is suitable for every truck, vehicle configuration, engine, transmission, axle, or application.

Before purchasing or installing a part, you should verify its compatibility with the relevant vehicle and intended use. Where necessary, consult the vehicle manufacturer, a qualified mechanic, or another appropriate professional.

Unless expressly stated otherwise in a written product description or order confirmation, you should not assume that a product is new, original equipment manufacturer (OEM), refurbished, remanufactured, used, aftermarket, certified, or covered by a particular warranty.

Product photographs are illustrative unless expressly stated otherwise. Actual products may differ in appearance, packaging, finish, or other non-material characteristics.

Any material difference between a product's actual condition or specifications and the applicable description will be addressed in accordance with the agreed transaction terms and applicable law.

6. PRODUCT COMPATIBILITY AND CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate vehicle information when requesting parts or product recommendations.

This may include:

• Vehicle year.

• Vehicle make.

• Vehicle model.

• Engine or drivetrain information, where relevant.

• VIN or other identifying information, where reasonably required.

• Part numbers, measurements, photographs, or existing component details, where applicable.

Providing vehicle information does not automatically establish that a part will fit a vehicle.

Where we assist with identifying a part, customers remain responsible for reviewing the relevant specifications and confirming suitability before installation, unless otherwise expressly agreed in writing or required by law.
 

We are not responsible for compatibility problems caused by inaccurate or incomplete information supplied by a customer, undisclosed vehicle modifications, incorrect installation, or use outside the product's intended application, except where liability cannot lawfully be excluded.
 

7. QUOTATIONS AND ESTIMATES
 

Customers may submit quote requests through the website or contact us through other available communication channels.

A quote request may ask for vehicle details, contact information, product requirements, service descriptions, or other information necessary to evaluate the request.

Submitting a quote request does not constitute a purchase, confirmed order, reservation, or binding agreement to provide services.

Any quotation issued by DS Truck and Towing may be subject to:

• Confirmation of product availability.

• Verification of vehicle and part compatibility.

• Confirmation of service location.

• Inspection of the vehicle or relevant component, where necessary.

• Shipping, handling, labor, mileage, recovery, or other applicable charges.

• Applicable taxes and fees.

• Supplier pricing and availability.

• The terms and expiration date specified in the quotation.

Unless otherwise specified, quotations are estimates rather than guaranteed final prices. Any applicable validity period and conditions will be stated in the quote.

A quotation becomes binding only to the extent established by the applicable written offer, subsequent acceptance, and applicable law.

We reserve the right to revise an estimate when relevant facts change, including when a vehicle's condition, location, required equipment, parts requirements, or scope of work differs materially from the information initially provided.

No additional charge should be treated as authorized merely because a quote was issued. Any required approval for additional work or charges will be handled in accordance with the applicable agreement and law.

8. ORDERS AND PURCHASE CONFIRMATION

An inquiry, quote request, email, telephone conversation, or product selection does not necessarily constitute an accepted order.

Orders may be subject to product availability, payment authorization, verification of order information, delivery arrangements, and confirmation by our team.

We may decline or cancel an order where permitted by law, including where a product is unavailable, a listing contains a material error, a payment cannot be verified, or fulfillment is not reasonably possible.

If an order is canceled after payment has been collected, any refund due will be handled in accordance with the applicable transaction terms and legal requirements.

Where applicable, customers will receive an order confirmation or other communication identifying the agreed products, services, prices, and relevant conditions.

Customers should review order confirmations promptly and notify us of any material errors.

9. PRICING, TAXES, AND PAYMENT

Prices displayed on the website, if any, may change without prior notice unless a different price has already been agreed in a binding transaction.

The applicable price will be determined by the accepted order, written quotation, invoice, or service agreement, subject to applicable law.

Depending on the transaction, additional charges may include sales tax, shipping, handling, labor, towing mileage, recovery equipment, storage, after-hours service, or other expressly disclosed charges.

We will disclose applicable charges as required by law and the circumstances of the transaction.

Where payments are accepted, customers agree to provide accurate billing information and use a payment method they are authorized to use.

Payment terms, deposits, payment deadlines, accepted methods, and any cancellation charges will be communicated as applicable to the transaction.

We do not guarantee that every payment method will be available for every order or service.

If payment processing is handled by a third-party provider, that provider's separate terms and privacy practices may also apply.

10. SHIPPING, DELIVERY, AND PRODUCT AVAILABILITY

Product availability, shipping options, delivery estimates, and geographic coverage may vary depending on the product, supplier, destination, and order requirements.

Any delivery date or time communicated by us is an estimate unless expressly guaranteed in a written agreement and permitted by law.

Shipping times may be affected by inventory availability, carrier delays, weather, road closures, supplier disruptions, incorrect addresses, and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery details and promptly notifying us of changes.

Any shipping fees, handling charges, delivery restrictions, or special arrangements will be communicated as applicable to the order.

Risk of loss, title transfer, and responsibility for goods during shipment will be determined by the applicable sales agreement and governing law.

Nothing in these Terms eliminates any statutory rights or remedies available to customers in connection with delayed, damaged, missing, or incorrectly supplied goods.

11. RETURNS, EXCHANGES, AND REFUNDS

Return, exchange, and refund eligibility may depend on the product's condition, order terms, the reason for the return, the time elapsed since purchase, and applicable law.

Where the Company has a return policy, the policy applicable to the transaction will govern to the extent it is consistent with these Terms and applicable law.

Customers should contact us before returning a product to obtain return instructions and, where required, return authorization.

Unless otherwise agreed or required by law, products should be returned with the relevant order information and in the condition specified by the applicable return policy.

A return may be subject to inspection to verify the product's identity and condition.

Products that have been installed, modified, damaged through misuse, or returned without required components may be subject to restrictions only to the extent permitted by the applicable policy and law.

Any restocking fees, return shipping costs, refund processing times, or exclusions must be disclosed and applied in accordance with applicable law.

Nothing in this section limits a customer's rights regarding defective, misrepresented, damaged, or incorrectly supplied goods under applicable law.

12. WARRANTIES AND PRODUCT DISCLAIMERS

Product warranties, if any, will be determined by the applicable written warranty, manufacturer warranty, seller warranty, or other binding agreement.

Customers should review warranty terms before purchasing or installing a product.

A manufacturer's warranty does not necessarily cover labor, removal, reinstallation, towing, diagnostics, lost business, vehicle downtime, or consequential expenses.

Coverage for these items depends on the specific warranty and applicable law.

To the extent permitted by law, products and website information are provided subject to their applicable terms and without additional warranties that have not been expressly offered.

Nothing in these Terms excludes or limits an express warranty, statutory warranty, consumer protection, or other legal right that cannot lawfully be excluded or limited.

13. TRUCK TOWING AND ROADSIDE ASSISTANCE

DS Truck and Towing may offer towing, recovery, roadside assistance, or related services, subject to availability and the specific arrangements agreed with the customer.

Service requests may require information about the vehicle, its condition, precise pickup location, destination, accessibility, load, and any safety concerns.

Submitting an online request does not guarantee immediate dispatch, a particular arrival time, or service availability.

Dispatch and completion times may depend on traffic, weather, road conditions, equipment availability, vehicle type, location, access restrictions, and other operational factors.

Customers must provide accurate information about the vehicle and disclose known circumstances that may affect safe towing or recovery, including unusual vehicle dimensions, hazardous materials, heavy loads, or restricted access.

The customer must identify the vehicle and, where applicable, establish authority to request its movement or authorize services.

We may decline or suspend a service request when conditions present an unreasonable safety risk, the vehicle cannot be accessed lawfully, required information is unavailable, or the requested service exceeds our equipment or operational capabilities.

14. TOWING AUTHORIZATION, FEES, AND VEHICLE HANDLING

Before a towing or recovery service is performed, the applicable service terms, estimated charges, and authorization requirements may be communicated to the customer.

Charges may depend on the distance traveled, vehicle type, recovery complexity, equipment required, waiting time, storage arrangements, time of service, and other disclosed factors.

Additional work outside the originally agreed scope may require further authorization.

Customers should remove personal belongings and secure loose items before towing where it is reasonably safe and practical to do so.

Customers should also disclose known mechanical issues, existing damage, unusual loading conditions, and any other relevant information.

The handling, custody, storage, and release of a vehicle will be subject to the applicable service agreement and law.

Any claim involving alleged loss or damage during towing or recovery will be assessed according to the facts, applicable insurance arrangements, contractual terms, and governing law.

Nothing in these Terms excludes responsibility for negligence, intentional misconduct, or other liability to the extent such responsibility cannot lawfully be excluded.

15. EMERGENCY SITUATIONS AND SERVICE LIMITATIONS

Our website is not an emergency dispatch system and should not be relied upon as the sole means of obtaining urgent assistance.

If you are in immediate danger, have been involved in an accident requiring emergency response, or face a medical or public safety emergency, contact the appropriate emergency services.

Customers should remain in a safe location while waiting for assistance and follow instructions from emergency responders or relevant authorities.

We do not guarantee that an online submission will be monitored continuously or reviewed immediately.

Any advertised availability, response time, or emergency service commitment must be expressly confirmed by the Company.

16. SERVICE AREAS: CALIFORNIA AND TEXAS

DS Truck and Towing may provide products and services to customers in California and Texas, depending on the nature of the request and actual operational coverage.

The availability of towing and roadside assistance may be limited to specific cities, counties, highways, routes, or geographic areas.

The ability to sell or ship truck parts to a particular address may differ from the availability of physical towing services in that area.

Customers should confirm service coverage, delivery eligibility, and applicable fees before relying on any website representation.

References to California or Texas do not mean that every location within either state is automatically covered.

All transactions and services remain subject to applicable federal, state, and local laws.

17. CUSTOMER CONDUCT AND ACCEPTABLE USE

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation of the website.

You must not:

• Submit false, fraudulent, misleading, or intentionally incomplete information.

• Impersonate another person or misrepresent your authority.

• Attempt to gain unauthorized access to website systems or customer information.

• Introduce malware, malicious code, or harmful software.

• Interfere with website security, functionality, or availability.

• Use automated systems to collect website data without authorization.

• Copy, distribute, or exploit website content in violation of applicable rights.

• Use the website to engage in unlawful, deceptive, abusive, or fraudulent conduct.

• Submit information that you do not have permission to disclose.

We may take reasonable measures to protect the website, our customers, and our business from misuse, subject to applicable law.

18. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the website and its content, including text, branding, logos, graphics, photographs, designs, page layouts, and other materials, are owned by or licensed to DS Truck and Towing or the relevant rights holders.

These materials are protected by applicable intellectual property laws.

You may access and use the website for personal, informational, and legitimate business inquiry purposes.

You may not reproduce, modify, distribute, publicly display, republish, sell, or commercially exploit website content without appropriate authorization, except as permitted by law.

Third-party names, trademarks, product names, and logos remain the property of their respective owners. Their appearance on the website does not necessarily imply an endorsement, sponsorship, partnership, or affiliation.

19. USER SUBMISSIONS AND COMMUNICATIONS

When you submit information through a quote form, contact form, email, or other communication channel, you represent that the information is accurate to the best of your knowledge and that you have the right to provide it.

You authorize us to use the submitted information as reasonably necessary to respond to your inquiry, prepare a quotation, evaluate a service request, communicate about an order, and perform related business functions, subject to our Privacy Policy and applicable law.

You must not submit confidential information belonging to another person without authorization.

Unless separately agreed in writing, submitting an inquiry does not create an employment relationship, partnership, agency relationship, or exclusive commercial relationship.

The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

20. ELECTRONIC COMMUNICATIONS

By contacting us electronically or submitting a website form, you agree that we may respond using the contact details and communication methods you provide, as appropriate to your inquiry and subject to applicable law.

Electronic communications may include quote confirmations, order updates, service coordination, responses to questions, invoices, and other transactional messages.

Submitting a quote or contact request does not automatically constitute consent to receive marketing emails, promotional text messages, or unrelated advertising.

Where required, we will obtain appropriate consent before sending marketing communications. You may opt out of marketing messages using the available unsubscribe or opt-out method.

Transactional and service-related communications may continue when reasonably necessary to complete a requested transaction or comply with legal obligations.

21. PRIVACY AND PERSONAL INFORMATION

We may collect information that you voluntarily provide, including your name, email address, phone number, vehicle details, service location, and information about the products or services you request.

We may also collect certain technical information associated with website use, subject to applicable law and our privacy practices.

Personal information may be used to respond to inquiries, provide quotes, fulfill orders, coordinate towing services, communicate with customers, maintain records, prevent fraud, improve website functionality, and comply with legal requirements.

We may share relevant information with service providers, payment processors, shipping companies, towing partners, technology providers, or other parties when reasonably necessary for legitimate business operations and permitted by law.

We will handle personal information in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for additional information about the categories of information collected, the purposes of processing, applicable rights, and available methods for submitting privacy requests.

22. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, tools, payment services, maps, suppliers, manufacturers, or other external resources.

These third parties operate independently of DS Truck and Towing and may have their own terms, policies, and privacy practices.

We do not control third-party websites or guarantee the accuracy, availability, security, or suitability of their content or services.

A link to an external resource is provided for convenience and does not necessarily constitute an endorsement.

You are responsible for reviewing applicable third-party terms before using their services.

23. WEBSITE AVAILABILITY AND TECHNICAL LIMITATIONS

We aim to keep the website accessible and functional, but we do not guarantee uninterrupted availability or error-free operation.

The website may occasionally be unavailable because of maintenance, updates, technical problems, security measures, hosting issues, or circumstances beyond our reasonable control.

We may change, suspend, restrict, or discontinue website features when reasonably necessary for operational, security, or business reasons, subject to applicable law.

You are responsible for using appropriate security measures on your devices and maintaining the confidentiality of any account credentials if account functionality is provided.

24. DISCLAIMER OF CERTAIN WEBSITE WARRANTIES

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis.

We do not warrant that website access will always be uninterrupted, that all technical defects will be corrected immediately, or that all information will be free of inaccuracies.

This disclaimer applies to the website itself and does not override an express written commitment, accepted product warranty, service agreement, or mandatory legal obligation.

No disclaimer in these Terms removes a protection that applicable law requires us to provide.

25. LIMITATION OF LIABILITY

To the extent permitted by applicable law, DS Truck and Towing will not be liable for losses arising solely from circumstances outside our reasonable control, inaccurate information supplied by a customer, unauthorized third-party conduct, or a customer's misuse of products or services.

To the extent permitted by law, we will not be responsible for indirect or consequential losses that are not recoverable under the applicable legal framework, including certain lost profits, business interruption, or loss of anticipated savings.

Nothing in this section excludes or limits liability for fraud, intentional misconduct, gross negligence where such exclusion is prohibited, personal injury or death caused by negligence where liability cannot be excluded, statutory consumer rights, or any other liability that cannot lawfully be limited.

Any applicable limitation must be interpreted consistently with the governing law and the nature of the relevant transaction.

26. INDEMNIFICATION

To the extent permitted by law, you agree to be responsible for losses, claims, and reasonable expenses arising from your unlawful use of the website, your material violation of these Terms, your infringement of another person's rights, or information you knowingly submit that is fraudulent or unauthorized.

This section does not require you to indemnify the Company for losses caused by the Company's own negligence, misconduct, or other conduct where such indemnification would be unlawful.

Any indemnification obligation will be limited to the extent permitted by applicable law.

27. FORCE MAJEURE

Neither party will be responsible for a delay or failure to perform an obligation to the extent that performance is prevented by circumstances beyond its reasonable control, subject to applicable law and any specific contractual commitments.

Such circumstances may include severe weather, natural disasters, fires, floods, road closures, accidents, public emergencies, government orders, labor disruptions, supply shortages, transportation interruptions, telecommunications failures, and widespread technical outages.

The affected party will take reasonable steps to reduce the impact of the disruption where practical.

This provision does not eliminate any payment obligation for products or services already properly supplied, or any refund or other remedy required by law.

28. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our business operations, products, services, website features, legal requirements, or other relevant circumstances.

The updated version will be published on this website with a revised “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Changes will apply prospectively unless applicable law permits or requires otherwise.

Your continued use of the website after updated Terms become effective constitutes acceptance only to the extent such acceptance is legally valid and required for the relevant changes.

29. SUSPENSION AND TERMINATION

We may restrict or suspend access to some or all website features where reasonably necessary to address security concerns, unlawful activity, misuse, technical risks, or violations of these Terms.

Where appropriate and legally required, we may provide notice and an opportunity to resolve the issue.

Suspending website access does not automatically cancel an existing order, erase an accrued payment obligation, or remove rights that have already arisen under applicable law.

Any termination of an existing product sale or service agreement will be governed by the applicable agreement and legal requirements.

30. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and any dispute arising from website use will be governed by the applicable laws determined by the nature of the transaction, the parties' circumstances, and relevant conflict-of-law rules.

Because DS Truck and Towing may serve customers in California and Texas, mandatory consumer protection laws and other applicable state or federal requirements may apply depending on the circumstances.

Before commencing formal legal proceedings, the parties may attempt to resolve a dispute through good-faith communication.

Nothing in this section prevents either party from pursuing an available legal remedy, filing a complaint with an appropriate regulatory authority, or exercising a right that cannot lawfully be waived.

Any agreement to arbitration, a particular court venue, or a waiver of a jury trial must be set out separately and implemented only where legally appropriate and enforceable.

31. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or severed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

A finding that one provision is unenforceable will not automatically invalidate the entire Terms of Use.

32. NO WAIVER

A failure or delay by DS Truck and Towing in exercising a right under these Terms does not constitute a waiver of that right.

Any waiver must be assessed in light of the relevant circumstances and applicable law.

A waiver relating to one incident does not necessarily apply to any later incident or continuing breach.

33. ENTIRE AGREEMENT AND ADDITIONAL TERMS

These Terms govern general access to and use of the website.

Specific transactions may also be governed by separate quotations, invoices, order confirmations, product warranties, service authorizations, shipping terms, return policies, or other written agreements.

Where a separate agreement expressly addresses a specific transaction, the documents will be interpreted together. If a conflict arises, the applicable order of precedence will be determined by the agreement and applicable law.

Nothing in these Terms overrides a mandatory legal right or protection.
 

34. CONTACT INFORMATION

If you have questions about these Terms, our website, truck parts, quotations, towing services, or other business matters, please contact us using the details below.

Business Name: DS Truck and Towing
Business Address: [Insert Official Business Address]
Email: [Insert Official Business Email]
Phone: [Insert Official Business Phone Number]
Website: [Insert Official Website URL]

Please include sufficient information in your communication to help us identify your inquiry and respond appropriately.

35. ACKNOWLEDGMENT
 

By accessing or using the DS Truck and Towing website, you acknowledge that you have had an opportunity to review these Terms of Use.

You agree to comply with the provisions that lawfully apply to your use of the website and any products or services you obtain from the Company.

If you do not agree to these Terms, you should discontinue using the website.
 

DS Truck and Towing
Thank you for visiting our website and considering our truck parts and towing services.